What’s new in Shoretel Contact Center V7? Contact Center V7 is the most robust and cost effective contact center on the market. V7 builds upon the ease of use and powerful administration capabilities of previous versions with redesigned Web-based management, enhanced reporting and new diagnostic tools. Check it out for your self at: http://bit.ly/kimZfB
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CSM Texas has scheduled our next event for July 28th 2011. Space is limited, so contact us to reserve your spot. Subject matter included will be the basics of ShoreTel mobility, UC, and VoIP communications and how to maximize it for your business. Check this blog for more details soon.
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CSM Texas in Austin has received its ShoreTel Enterprise Contact Center (ECC) Certification. ShoreTel is the gloabal leading provider of “brilliantly simple” Unified Communications / VoIP Solutions. ShoreTel’s ECC Certification allows CSM to help its clients address their ACD / Contact / Call Center requirements as an extension of the ShoreTel Unified Communications Solution.
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Shoretel released V.12 of its award winning UC software. V.12 is one of the most exciting releases for IT telephony in years. V.12 enables the Shoretel UC platform to scale to over 20,000 endpoints, adds integration for Exchange and Apple users, and enables more advanced mobile UC features. Also V.12 has a robust UC Conferencing…
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On April 14th 2011 Shoretel received the 2011 Market Tools ACE Award, for the 4th consecutive year. The Market Tools ACE Award certifies, acknowledges and celebrates Shoretel’s outstanding achievement in satisfaction for their customeres, partners, and employees. Receiving a MarketTools ACE Award is a unparalleled honor that demonstrates rigorous application of feedback and outstanding performance across the enterprise as…
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Interested in finding out what broadband is available in your area? Check out the FCC’s website for broadband. This tool is great for businesses and individuals interested in finding out what carriers are in their area – and the speeds available to them. http://www.broadbandmap.gov/
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This month Shoretel releases the newest member to the Shotephone family: the IP 655. The IP 655 provides up to 12-line appearances, a large backlit touch color display and haptic (vibrational) feedback. Need an impressive conference or executive telephone? The advanced microphone technology delivers superb speakerphone capability for offices and small and midsize conference rooms when used with…
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CSM Texas executive staff will be in Orlando for Enterprise Connect, the premier communications and VoIP forum for our industry.
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Today CSM Texas launched our new website! Thanks to Sean at Skrub Creative Services for the great design and assistance in setting everything up. http://www.skrubcreative.com/
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